Last updated: November 1, 2025
Flowhi (“we”, “our”, or “us”) operates tools and integrations that allow small and medium businesses to manage their communication channels such as WhatsApp, Instagram, Email, and others through a unified interface.
We collect and process limited information required to deliver our services effectively, including:
We use the collected information solely to:
We do not sell or rent any personal or business data. Information provided for integrations (such as access tokens or webhook credentials) is stored securely using encryption and is only used to enable and maintain the connected services.
We may share limited data with trusted third-party service providers (e.g. AWS, Meta, or email providers) as required to perform our core functionality. These providers are bound by confidentiality and security agreements.
Our WhatsApp and Facebook integrations comply with Meta’s platform policies. We do not access or store your personal WhatsApp messages. Only business messages and metadata required for synchronization are processed securely.
We retain your data only as long as necessary to provide services or as required by law. You may request deletion of your data at any time by contacting us.
You have the right to access, update, or delete your personal or business information. To exercise these rights, please contact us using the information below.
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: info@flowhi.ai
Address: Flowhi Technologies, Hyderabad, India